KHDA - Training Details

Visit www.ea.ae
Email almarzooqi@ea.ae
Call 97142043334
Address
Al Muhasna 2

Programs Offered

Subject

Course Name

Programs Offered

Educators' Professional Training

Train-the-Trainer (Int'l Award in Delivering Tranings - IADT)/Level 3

CBP Training Of Trainers – TOT Certification

Social and Behavioural Training

Commitment to Strategy, Values & Code of Ethics

Diversity Management - Utilizing Culture Diversity In The Workplace

Principles of Change & Implementation

Emotional Intelligence

Managing Time and Stress

The Power of Active Listening & Questions

The Power of Now – The science of effective action

Building Your Self Esteem and Assertiveness Skills

Sales and Marketing Training

CBP Customer Sales

Competitive Selling using Cross and Up Selling Techniques

Consultative Selling

eMarketing & Social Media - Grow your Busines

Key Account Management

Merchandizing

Practical Marketing Skills

Pricing Strategies & Techniques - Services & Products

Sales Management Skills

Strategic and Conceptual Selling

Successful Product Management

The Art of Sales Part - Developing Business Opportunities

The Art Of Sales Part - Need Identification & Asking The Right Questions

The Art of Sales Part - Dynamic Sales Presentations for Selling Edge

The Art of Sales Part - Overcoming Objection & Closing

The Art of Sales Part - Closing Techniques & Long Term Relationships

The Power of Strategic Marketing

CBP Sales

CBP Marketing

Personal Brand & Productive Relationships - Maximizing Personal Impact

Accounting and Finance Training

ACCA

CERT IFRS

Advanced Financial Modeling

Basic Accounting Concepts

Basic Financial Modelling

Credit Control & Debt Recovery

Effective Cost Management

Finance for Business Decisions

Finance Skills for Managers

International Financial Reporting Standards Masterclass (IFRS)

Professional Cash Handling

Time Value of Money & Capital Budgeting

Understanding and Analyzing Financial Statements & Reports

Advanced Purchasing, Supply & Cost Effectiveness

Human Resources Training and Development

Career Start-up Programme for New Recruits

Human Resources Management Workshop

Human Resources Training - HR for the Non-HR

Interviewing Strategies & Techniques

Managing by KPI-Key Performance Indicators Measure & Control

Understanding Employee Behaviour

Performance Management - Managing Employee Performance

CBP Human Resources

Management Training

CBP Leadership

CBP Customer Service

CBP Business Etiquette

CBP Business Communications

Conducting Effective Performance Reviews

Counseling & Coaching

Employee Accountability

Managing the Talent in your Team

Performance Dialogue

Performance Management and Improvement Strategy

Advanced Strategic Management

Balanced Scorecard Implementation

Business Plan Development & Implementation

Business Planning

Change Management & How to Lead Change

Coaching for Management and Leadership Success

Contract Preparation & Management

Creativity, Problem Solving & Decision Making

Crisis Management

Critical Thinking & Problem Solving

Decision Making - It's All About Risk, Opportunity & Future

Delegation - The Art Of Delegating Effectively

Disaster Recovery Planning

Experiencing Teamwork

Fundamentals of Risk Management

Inventory & Stock Management Principles

Knowledge Management

Leadership for Women - The inner leader

Leadership Skills for Supervisors: Communication, Coaching, and Conflict

Lean Thinking & Value Stream Management

Motivating Your Workforce - Motivation, Persuasion & Creativity

Principles of Management

Sharpen Your Management Skills

Strategic Planning & Goal Setting

Team Building - Developing High Performance teams

The Professional Supervisor

Time Management - Get Organized for Peak Performance

Workplace Health & Safety

Branding: Creating and Managing Your Corporate Brand

Building Superior Customer Experiences

Corporate Billing and Customer Management (CBCM)

Critical Elements of Customer Service

Customer Service Excellence

Dealing with Difficult Customers

Handling Complaints

Mastering Customer Retention

Strategic Customer Service for Managers & Team Leaders

Strategies for Effective Customer Relationship Management

Advanced Communication – The Power of Assertiveness

Advanced Negotiation Skills

Business Etiquette & Work Ethics

Creative Thinking and Innovation

Developing Effective Working Relationships

Developing the Quality Mindset

CBP Project Management

CBP Secrets Of Management Success Series

CBP Leading Through Change

CBP Dynamic Decision Making

CBP Conflict Management

MS Project 2010

Prince 2 Foundation

Prince 2 Practitoner

Project Management Professional Certification | PMP - PMI

Risk Management Certification | RMP - PMI

Risks Evaluation and Management

Contract Preparation & Management

Crisis Management and Disaster Simulation Exercise

Developing the Quality Mindset

Essentials of Project Management

Fundamentals of Risk Management

Innovation & Problem Sovling through Quality Circles & Brain Storming

Interviewing Strategies & Techniques

Inventory & Warehouse Management

ISO 22301 BCMS Lead Auditor Course

Lean Process Improvement

NCEMA 7000 Lead Implementer Course

Project Management Professionals (PMP) Certificate Exam Preparation

Six Sigma Approach for Project Management

Six Sigma Green Belt

Six Sigma Yellow Belt

Six-Sigma Black Belt

SMART tools for a SMART Organisation

Strategic Planning & Goal Setting

Successful Project Management

Team Building - Developing High Performance Teams

The Power of Strategic Marketing

Total Quality Management & International Standards

ITIL Managing Across the Lifecycle (MALC)

ITIL Foundation

Artificial Intelligence - Artificial Intelligence Course for DECISION MAKERS

Conflict Management - Dealing With Difficult People& Situations

Conflict Resolution: Getting Along in the Workplace

Creative Thinking and Innovation

Developing Effective Working Relationships

Influence and Persuasion (getting right things done)

Managing Difficult Conversations

IT Service Management Foundation ISO/ISE 2000

Guidelines for Cybersecurity ISO / IEC 27032:2012

AI Awareness for Decision Makers Training Needs

Scrum Master

Workforce Entry Protocols

Mastering Report and Meeting Minutes Writing

AI Awareness for Decision Makers

Canva Course

The Impact of AI and Deep Learning on Organizations

Facilities Management

On Job Training

ISO 9001

Corporate Governance

Professional Correspondence

Statistical and Community Development Training

Advanced Satellite Communication

Business Process Analysis

Effortless Customer Experience Program

RETAIL SALES MASTERY PROGRAM

Guidelines for Cybersecurity ISO / IEC 27032:2012

AI Awareness for Decision Makers Training Needs

Financial Reporting

Strategic Thinking and Planning

Service Standards 7 stars

Expenditure Rationalization and Budget Preparation

BlockChain Basics

Big Data Analysis

Creativity and Innovation

Online 3D design Autodesk fusion

Big Data Fundamentals

Network Support Training Program

Professional Program in Retail Sales Mastery Program

leadership and Management

Detect forged signatures, documents and papers

Comprehensive Professional Program in Customer Service

Data Analytics Training Solution

Protocol and Etiquette Program for Dealing with VIPs and Clients

Government Accounting and Auditing

Qlik Sense For Data Science

Abu Dhabi Program for Effortless Customer Experience

Train The Trainer

Data Center

Project Management for Business Transformation

Regulatory Environment and Political Framework

Marketing and Branding for Housing Projects

Housing Practices and Sustainability

Strategy Management

ADAA - On the Job Training

Project and Process Management

Effective Managerial and Supervisory Skills

Modern Accounting

Successful Team Management

Finance for non-financial Persons

Power BI

On the job coaching

Change Management

Innovation and Sustainability

360 Leadership Strategies

Preparation for Certification of Competencies in Business Analysis - CCBA

Communication Skills

Health Insurance Management

Preparation for Certified Information Security Manager

Preparation for IT Disaster Recovery Specialist

Preparation for ISO 22301 BCMS Implementation

Training in Risk Management (ISO 31000) Specialist Skills

Training in Crisis Management Specialist Skills

ISTQB Agile Testing

Business and Secretarial Training

Giving Effective Feedback

Multi-Dimensional Customer Service for Dynamic Results

Segmentation & Profiling Techniques

Powerful Presentation for Professionals

Public Speaking & Powerful Presentations

Time Management

Anger Management - Dealing With Emotions & Keep Control

Business Correspondence – Memos, Emails & Letters

CBP Business Etiquette

CBP Leadership Training

CBP Customer Service

CBP Business Communication

CBP Business Management

CBP Computer Technology

CBP Motivating Employees To Be Their Best

CYBP Certification

MS Access 2010

MS Excel 2010 Programming

BLOCKCHAIN TRAINING FOR BUSINESS

Business Performance Analysis

Business Planning, Budgeting & Financial Forecasting

Business Plan Development & Implementation

Business Planning

Business Process & Re-Engineering

Documents & Records Management

The Professional Executive Secretary, PA & Administrator

Advanced Statistical Methods using MS Excel

Business Analyst Certification | PBA - PMI

Business Etiquette & Work Ethics

Business Writing That Works

Meeting Skills - Getting Results & Read The Body Language

Powerful Presentation for Professionals

Professional Business English

Professional Telephone Skills & Etiquette

Public Speaking & Powerful Presentations

The Power of Active Listening & Questions

Writing Reports and Proposals

Writing Technical Reports

Understanding IPTV

Understanding Telecom Networks & Services

Understanding UMTS/WCDMA

Computer Skills Training

CCNA

CCNA Routing and Switching

CCNA Security -Implementing Cisco Network Security (IINS)

CCNA Data Center

CCNA Collaboration

CCNA Wireless

CCNP Security

CCNP Routing and Switching

CCNA Cyber Ops

CCNA Service Provider

Cloud Computing Fundamentals

Cloud Computing Technologies Introduction: Hands-On

Cloud Infrastructure and Services (CIS)

Course 20533:Implementing Microsoft Azure Infrastructure Solutions

Course 20532:Developing Microsoft Azure Solutions

Course 20740:Installation, Storage, and Compute with Windows Server 2016

Course 20741:Networking with Windows Server 2016

Course 20742: Identity with Windows Server 2016

Course 20743:Upgrading Your Skills to MCSA: Windows Server 2016

Course 20744:Securing Windows Server 2016

Course 20745:Implementing a Software-Defined DataCenter Using System Center Virtual Machine Manager

Course 10985:Introduction to SQL Databases

Course 10986:Updating Your Skills to SQL Server 2016

Course 10987:Performance Tuning and Optimizing SQL Databases

Course 10988:Managing SQL Business Intelligence Operations

Course 10990:Analyzing Data with SQL Server Reporting Services

Course 20778:Analyzing Data with Power BI

Course 20761:Querying Data with Transact-SQL

Course 20762:Developing SQL Databases

Course 20764:Administering a SQL Database Infrastructure

Course 20765:Provisioning SQL Databases

Course 20768:Developing SQL Data Models

Course 20767:Implementing a SQL Data Warehouse

Course 10977:Updating Your SQL Server Skills to Microsoft® SQL Server® 2014

Course 20461:Querying Microsoft SQL Server® 2014

Course 20462:Administering Microsoft® SQL Server® 2014 Databases

Course 20463:Implementing a Data Warehouse with Microsoft® SQL Server® 2014

Course 20464:Developing Microsoft SQL Server 2014 Databases

Course 20465:Designing Solutions for Microsoft SQL Server 2014

Course 20466:Implementing Data Models and Reports with SQL Server 2014

Course 20467:Designing Business Intelligence Solutions with Microsoft SQL Server 2014

Course 55119:SQL Server 2012 Reporting Services

Course 55144:SQL Server 2014 Performance Tuning and Optimization

Course 10999:SQL Server on Linux

Course 20773:Analyzing Big Data with Microsoft R

Course 40364:Database Administration Fundamentals

Course 55153:Microsoft SQL AlwaysOn and High Availability

Course 10979:Microsoft Azure Fundamentals

Course 10992:Integrating On-Premises Core Infrastructure with Microsoft Azure

Course 10993:Integrating On-Premises Identity Infrastructure with Microsoft Azure

Course 20535:Architecting Microsoft Azure Solutions

Course 55024:-Cloud Computing Essentials

Course 552241:Microsoft Azure Big Data Analytics Solutions

Course 552242:Operationalize Cloud Analytics Solutions with Microsoft Azure

Course 10961:Automating Administration With Windows PowerShell

Course 10962:Advanced Automated Administration With Windows PowerShell

Course 20334:Core Solutions of Skype for Business 2015

Course 40409:Deploying Voice Workloads for Skype for Business Online and Server 2015

Course 20336:Core Solutions of Microsoft Lync Server 2013

Course 20337:Enterprise Voice and Online Services with Microsoft® Lync® Server 2013

Course 20339-1:Planning and Administering SharePoint 2016

Course 20339-2:Advanced Technologies of SharePoint 2016

Course 55157:SharePoint 2016 Business Intelligence

Course 55199:SharePoint 2016 End User Training

Course 55200:SharePoint 2016 Power User Training

Course 55252:Introduction to SharePoint 2016

Course 20332:Advanced Solutions of Microsoft® SharePoint® Server 2013

Course 20488:Developing Microsoft SharePoint® Server 2013 Core Solutions

Course 20489:Developing Microsoft® SharePoint® Server 2013 Advanced Solutions

Course 10965:IT Service Management with System Center Service Manager

Course 10964:Cloud & Datacenter Monitoring with System Center Operations Manager

Course 20703-1:Administering System Center Configuration Manager

Course 20703-2:Integrating MDM and Cloud Services with System Center Configuration Manager

Course 20483:Programming in C#

Course 20697-1:Implementing and Managing Windows 10

Course 20697-2:Deploying and Managing Windows 10 Using Enterprise Services

Course 20698:Installing and Configuring Windows 10

Course 20695:Deploying Windows Desktops and Enterprise Applications

Course 20411:Administering Windows Server® 2012

Course 20412:Configuring Advanced Windows Server® 2012 Services

Course 10997:Office 365 Administration and Troubleshooting

Course 10996:Hybrid Cloud and Datacenter Monitoring with Operations Management Suite (OMS

Course 20347:Enabling and Managing Office 365

Course 20341:Core Solutions of Microsoft® Exchange Server 2013

Course 20342:Advanced Solutions of Microsoft Exchange Server 2013

AWS Solution Architect Associate Certification Training

CompTIA A+

CompTIA Advanced Security Practitioner

CompTIA Cloud+

CompTIA Network +

CompTIA Project+

CompTIA Security +

CompTIA Server+

Computer Hacking Forensic Investigator

Core Solutions of Microsoft® SharePoint® Server 2013 (Course 20331)

Course 20345-1A:Administering Microsoft Exchange Server 2016

Designing and Deploying Microsoft Exchange Server 2016 (Course 20345-2A)

Developing Applications for Android Devices

Developing Applications for Apple's IOS

Developing ASP.NET MVC 4 Web Applications (Course 20486)

Digital Microwave Transmission & Link Design

Dreamweaver CC

Fiber Optics Safety

FTTH Installation and Termination

FTTH Network Commissioning, Testing and Maintenance

FTTH OSP Construction

Fundamentals of Cloud Computing

GPON : Architecture & Protocols

GPON for Mobile Backhaul

GPON ONT Operation & Maintenance

GPON OSP Installation & Testing

GPON OSP Maintenance

GPON Overview for Technical Sales

GPON-FTTH Planning & Optimization

GPRS & Edge Architecture & Protocols

GSM Cell Planning

GSM Roaming

GSM Signalling

HP-UX System and Network Administration I

HP-UX System and Network Administration II

HSDPA: Architecture and Protocols

HSUPA: Architecture and Protocols

Implementing IP/MPLS VPNs

Information Technology Infrastructure Library (ITIL) Foundation

Installation Quality Auditor

Installation Quality Standards

Interconnecting Cisco Networking Devices, Part 2 (ICND2)

Installing and Configuring Windows Server® 2012 (Course 20410)

Interconnecting Cisco Networking Devices Part 1 (ICND -100-105)

Introduction to Oracle SQL

IP Networking Essentials

IP Networks Security

IPv6 Fundamentals

ITIL Operational Support & Analysis

ITIL Planning, Protection and Optimization (PPO)

ITIL Release, Control and Validation (RCV)

ITIL Service Offerings and Agreements (SOA)

ITIL Service Strategy

ITIL Lifecycle - Service Operation

ITIL Intermediate Module - Service Transition

ITIL Intermediate Module - Continual Service Improvement (CSI)

Long Term Evolution (LTE) Network Planning

Multiprotocol Label Switching (MPLS)

Next Generation Transmission Networks

Objective-C Programming for MAC/iPhone/iPAD

Optical Fiber Cable Construction for Planners

Optical Fiber Communications

Optical Fiber Network Testing and Maintenance

Optical Fiber Splicing and Termination

Oracle Database: Administration Workshop

Oracle Database: Program with PL/SQL

Oracle Forms Developer: Build Internet Applications

Oracle Reports Developer: Build Reports

Programming in HTML5 with JavaScript and CSS3 (Course 20480)

Querying Microsoft SQL Server® 2014 (Course 20461)

Sattlelite Communications

SOLARIS 10 System Administration

Supporting and Troubleshooting Windows 10 (Course 10982 )

Telecom Fundamentals

TETRA Advanced

TETRA System Survey

TOGAF 9.1 Certification training

UMTS HSPA+ (R7): Protocols and Physical Layer

UMTS/HSPA RF Design

Advanced Python Programming

DC102: Applied Data Center Design and Best Practices

DD102: Designing Telecommunications Distribution Systems

PM102: Applied Telecommunications Project Management

OSP102: Applied Outside Plant Design

BLOCKCHAIN TRAINING FOR DEVELOPERS

BLOCKCHAIN TRAINING FOR IT

Service Automation Foundation

TL 9000 Training

Digital Transformation

Emerging Digital Technologies

Internet of Things

Data Center Infrastructure Specialist

Server Virtualization with Windows Server Hyper-V and System Center (Course 20409)

(FTTH) ONU Installation Quality Standards

3G/4G Wireless Networks

4G – Long Term Evolution (LTE) Air Interface

4G - Long Term Evolution (LTE) System Survey

4G LTE Evolved Packet Core (EPC) Network

4G Overview For Technical Sales

Administering Microsoft Exchange Server 2016 (Course 20345-1A)

Administering Windows Server® 2012 (Course 20411)

ADO.NET

Advanced SharePoint Development

ASP.NET

BCS-Green IT Certification

Building Scalable IP Networks

Unix Fundamentals

Unix Shell Programing

Virtualization Essentials

VMware vCloud Automation Center: Install, Configure and Manage [V5.2]

VMware vSphere: Install, Configure & Manage [ 5.5 ]

Voice Over IP

VSAT Networks-Planning, Design and Implementation

Optical Fiber Communications

Oracle Database: Administration Workshop

5G Cellular Communication

Information Security - Plus

Spectrum & Signal Analysis

Fiber Optic Training & CFOT Examination

General IT & Cybersecurity Training

IT Help Desk and Technical Support Program

Solving Technical Problems Faced by Ev+B500eryday users

Innovations in Housing Technology

Proper Use of Artificial Intelligence and ChatGPT

AI with Microsoft Copilot

FIBER OPTIC TECHNICIAN - CFOT

Preparation for Certified Ethical Hacker

Preparation for PMI Agile Certified Practitioner

Preparation for Certified Network Defender

Preparation for CISSP

Preparation for Certified Ethical Hacker

Preparation for Certified Security Analyst

Windows Server Active Directory

Building NLP Solutions

Artificial Intelligence in the Contact Center

Geocortex Essentials

Enterprise Linux System Administration

Hospitality and Tourism Training

CBP Tourism And Hospitality

Healthcare and Awareness Training

First Aid for All

Emergency First Aid at Work

Basic First Aid

Emergency First Aid at Work (Level 2)

Fire Safety (Level 2)

Control of Substances Hazardous to Health (COSHH)

Control of Substances Hazardous to Health (COSHH - Level 2)

Occupational Safety and Firefighting Training

IOSH Wokring Safely - Level 1

IOSH Managing Safely - Level 2

IOSH Safety & Health - Level 3

Architecture and Design Training

BASIC COURSE AUTODESK MAYA

Low Poly-modelling & Texturing for low poly in Autodesk Maya

LOW-POLY MODELS RIGGING AND ANIMATION IN AUTODESK MAYA

GAME ENGINE UNITY 3D

ADVANCED COURSE BUILDING APPLICATIONS IN UNITY3D

BUILDING APPLICATIONS FOR VR DEVICES HTC VIVE, OCULUS RIFT

Adobe Illustrator CC

Adobe Indesign CC

Adobe Photoshop CC

Adobe Premier

After Effects CC

Contrast

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Etisalat Academy (L.L.C)

Programs Offered