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We are a team of 224 people from more than 32 different nationalities. We share a passion for education and a commitment to ensure that each student in Dubai has access to high quality education. We focus on what’s working locally and internationally, and convene educators to share positive practice for the benefit of all schools and universities in Dubai.
Aisha Miran has over 18 years of experience within the public sector, with specific focus in setting the strategic agenda for the Executive Council and its Strategic Affairs Council and assisting in decision making.
Aisha has expertise within the realm of strategy management, as well as knowledge within a multitude of disciplines including strategic planning, performance management, policy making and governance within the public sector. She was responsible for the setup of a world-class strategy execution system across the Government of Dubai, which assists in managing the execution of Dubai Strategic Plan 2015 and realizing the Emirate’s Vision. This system has been internationally recognized as a best practice in the Hall of Fame Award.
In addition, Aisha introduced ‘Qarar’, the Dubai Government’s integrated smart decision support system, which was launched under the patronage of HH Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council. Through the system, information flows freely from information owners to government entities, to sector committees, to The Executive Council, and to the Ruler of Dubai, so that this information is available when required.
Besides that, through her commitment and dedication, Dubai was awarded the first of its kind in the world certificate, ISO 37120 Platinum level, which was newly introduced for cities in November 2014, along with eight other global cities.
Moreover, under her leadership, she led Dubai Government team in updating the Emirate’s strategic plan for 2021 (Dubai Plan 2021), which was launched by HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister, and Ruler of Dubai in December 2014.
Also, under the patronage of HH Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum,
Crown Prince of Dubai and Chairman of The Executive Council, and with close supervision of HH Sheikh Mansoor Bin Mohammed Bin Rashid Al Maktoum, Chairman of the Supreme Committee for the Protection of Rights of People with Disabilities, Aisha is currently responsible to liaise and coordinate government wide efforts to transform Dubai into an accessible friendly city by 2020.
Furthermore, Aisha led the team in developing “Dubai Government Towards 2021” initiative, which was launched by HH Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, during the 2nd Government Summit in February 2014.
Within her current role in strategy management and governance, Aisha has been working on building the organizational capabilities and governance systems within the Government of Dubai, as well as developing cross cutting government policies and strategies such as Dubai Fashion Strategy 2020, International Humanitarian City Strategy 2021, Private Schools Fees Restructuring Policy, Dubai Government Fees Policy, …etc.
Prior to that, Aisha started her professional career with The Executive Office, a private office of HH Sheikh Mohammed Bin Rashid Al Maktoum. She worked on multiple projects such as the establishment of Dubai Institute for Human Resource Development and Dubai Government performance management system.
Aisha obtained her EMBA from the American University of Sharjah, has an Executive Diploma in Public Administration from the National University of Singapore, is certified in Balanced Scorecard Practice and is a graduate of Mohammed Bin Rashid Program for Leadership Development. She has showcased Dubai Government in many international conferences and co-authored multiple cases on Dubai Government experience in performance and strategy management.
Chief Executive Officer of Knowledge and Human Development Policies Sector
Currently serving as the CEO for Knowledge and Human Development Policies at KHDA, Ms Belhasa is one of the founding members of KHDA, and brings 27 years of education sector experience to her role. She is responsible for the development of all KHDA policies and guidelines that help to advance the strategic objectives of the Government of Dubai.
“The key to understanding the needs of the members of our education community is to stay engaged with them. This helps us to create more effective policies and guidelines that serve our community better,” she says.
Ms Belhasa has gained diverse leadership experience in both public and private sector organisations throughout her career, enabling her to use this in her current lead role.
H.H. Sheikh Mohamed bin Rashid Al Maktoum appointed Ms Belhasa to head the IT Education Project (ITEP) to provide technical skills to public sector schools. “Playing a role in introducing and developing computer skills in public sector schools was a career-fulfilling accomplishment,” she says of her ITEP experience.
While leading KHDA’s Compliance and Resolution, Ms Belhasa introduced the Parent-School Contract, which connected parents and schools through a common resolution platform and created greater clarity of each party’s expectations, rights and responsibilities.
“The main purpose of the Parent-School Contract was to build common understanding and raise awareness of rights between schools and parents,” she says, “which in turn helped to gain further insight into our education community.”
Ms Belhasa was appointed as board member of KHDA by H.H. Sheikh Hamdan Bin Rashid Al Maktoum.
Chief Executive Officer of Dubai Schools Inspection Bureau
As CEO of the Dubai Schools Inspection Bureau (DSIB), Fatma Belrehif leads the team that sets the standards for, and assures the quality of, private schools in Dubai. Ms Belrehif was part of the original team that started inspecting Dubai private schools in 2008. Since that time, she has seen the proportion of students attending schools rated as ‘good’ or better increase from 30 to 66 per cent.
She attributes this considerable improvement in the quality of provision to the hard work put in by schools and their communities, guided by aspirational, shared standards and rigorous annual inspections. She believes that the inspection process has helped to raise expectations of students, parents and teachers alike. "It is a privilege for me to go into schools to meet students, parents, and teachers, and to work with them to help them to improve their schools" she says.
A vocal advocate for the inclusion of students of determination in schools, Ms Belrehif chairs the Inclusive Education Task Force, which was set up by the Dubai Executive Education Council. She is also passionate about students’ holistic development and sits on the National Moral Education Committee.
Ms Belrehif is active in helping ensure that Emirati students make good progress in their learning. "It is very heartening to see Emirati students working towards achieving their potential, and gaining lifelong-learning skills that enable them to become better team members, better leaders, better parents and better citizens."
Ms Belrehif holds a bachelor’s degree in education and a master’s degree in public administration. In 2008, Ms Belrehif was recognised as a Distinguished Employee by the Dubai Government Excellence Programme. She graduated from the Mohammed Bin Rashid Program for Leadership Development in 2006.
As the quality of education in Dubai private schools continues to improve, Ms Belrehif looks ahead. "We are proud of the efforts made by our educational community to improve outcomes for children" she says. "At the same time, we always have more to do; we always have more to give."
Chief Executive Officer of Permits and Compliance Sector
Mohammed Darwish is the Chief Executive Officer of Permits and Compliance at KHDA, heading the Regulations and Permits Commission. He is responsible for overseeing the opening of universities, schools, training institutes and early learning centres.
Mr Darwish’s work has been instrumental in the growth of Dubai’s private education sector, helping to attract some of the world’s best schools and universities to the emirate.
“Our role is to enable better education choices and make it easier for our stakeholders to identify the right opportunities when it comes to education.”
With over 30 years’ experience, he has strategic oversight of the sector and has worked with investors, educators, parents, and school leaders to oversee the planning and licensing of more than 100 schools and universities in Dubai.
“The private education sector in Dubai is mature and we’ve got a good mix of both conventional and innovative offerings today. Our stakeholder-friendly regulations have enabled this sector to continuously thrive and grow, while meeting the expectations of Dubai’s diverse communities.”
Mr Darwish is appreciative of his team at KHDA and their efforts in guiding key aspects of private education in Dubai – including investor portfolio management, permits, compliance and other regulatory aspects.
Mr Darwish is a graduate of the Dubai Leadership Programme at The Wharton School and Young Managers Programme from INSEAD in France. He holds a degree in Media Studies from UAE University, in addition to professional qualifications from CIPS –UK. Prior to joining KHDA, Mr Darwish worked with Dubai Aluminium Company and DP World.
Chief of Engagement
KHDA’s Chief of Engagement is clear about her role: “We want to enable parents, teachers, students and investors in Dubai to be happier,” says Mouza Al Suwaidi. The true impact of engagement, she continues, goes beyond the act of engagement. “Our strength is as conveners, and my role is about people – we are in a privileged position to bring together the people in our community who are passionate and committed to improving student outcomes and education in Dubai,” she says.
Whether it’s through enabling connections and learning between teachers at What Works events; using custom social media networks to connect Dubai’s school leaders and principals; or engaging in dialogue with more parents, students and teachers through social media, Ms Al Suwaidi recognises that her team’s greatest strengths are in the relationships they help others to build.
When people connect with each other, they learn more, they open their minds to new experiences and perspectives, they innovate, and they become happier.
Ms Al Suwaidi brings to KHDA 20 years’ experience in government and semi-government organisations, working across a range of roles and functions.
She earned an MBA from the United States, an experience which taught her much about communication and the value of diversity. “The education I got there went beyond what I learned in the classroom,” she said. “I learned that the success of organisations, and society, depend on how well people are able to talk to each other.”
“We work in education, and the heart of education is heart,” she says.
Chief Executive Officer of Strategy and Planning Sector
Dr Wafi Dawood is responsible for building and improving the education and human development strategy in Dubai. Along with his team, his work is focused on reaching the targets of the UAE 2021 National Agenda. Working with his team, he helps to achieve Dubai’s strategic plan and promote Dubai as a centre for world-class education.
Dr Dawood’s role includes seeking and attracting new ideas and opportunities that will support meaningful change for KHDA, for Dubai and for the UAE. “I always look for international best practices in institution development that will create unique experiences for government stakeholders and help create a culture of innovation,” says Dr Dawood.
Dr Wafi Dawood led KHDA’s involvement in the European Foundation for Quality Management (EFQM) programme, and was instrumental in helping KHDA to be the first organisation in the Middle East to be awarded the 5 Stars Recognised for Excellence Award.
Dr Dawood holds a Ph.D. in Performance Management and a Master's Degree in Engineering Management, both from the University of Sunderland in the United Kingdom. He is a graduate of the Sheikh Mohammed Leadership Programme. Dr Dawood has published a number of articles in the field of quality management and institutional performance, and is a key speaker at many international conferences focusing on institutional development.
In 2004, Dr Dawood was recognised as a Distinguished Employee of Dubai Government by H.H. Sheikh Mohammed Bin Rashid Al Maktoum.
Dr Dawood was the Chairman of the Board of Directors of Dubai Quality Group between 2009 and 2010, and the Vice Chairman of the Global Benchmarking Network from 2007 to 2008. Previously, Dr Dawood was the Director of Corporate Performance & Quality at Dubai World Trade Centre, Quality Senior Manager at DP World.
Chief Executive Officer of Business Support Sector
As the head of Business Support, Abdulrahman Nassir is responsible for allocating and guiding KHDA’s resources and talents in ways that enable people to be happier and more productive.
The practices and processes followed by Mr Nassir’s team reflect the culture of KHDA: transparent, innovative and focused on improving people’s wellbeing. "The happiness of people is my work and my passion, and I always feel that every task should eventually lead to a smile on someone's face," says Mr Nassir.
Abdulrahman Nassir has a professional background in human resources management. He has a Master's degree in Quality Management from the University of Wollongong, as well as a passion for communication.
Chief Executive Officer for the Development of Emirati Student Education Programs
From former school teacher and principal, to current policy maker and thought leader, Fatma Al Marri has been involved in all facets of education.
One of her main objectives is in supporting students enrolled in private education in Dubai. Her priorities lie in helping Emirati parents make confident, informed choices for their children’s schools, promoting Emirati national identity in private schools and in recruiting more Emirati teachers to the private education sector.
“National identity is not only about celebrating national days,” she says. “It’s in daily life; it’s in the exposure Emirati students have to a teacher, to a curriculum. It’s how we interact with each other, with the world.”
Through initiatives such as Living Arabic, Ms Al Marri and her team work closely with schools and teachers to improve the quality of Arabic language teaching and learning in all schools in Dubai. She is a champion of the UAE Moral Education curriculum, working with school leaders and parents to help Dubai students receive an education that is grounded in the values of respect, kindness and compassion. Ms Al Marri’s work also contributes to the achievement of the UAE 2021 National Agenda targets, which benchmarks student outcomes in the UAE with those in the rest of the world.
From 2007 to 2011, Ms Al Marri was one of nine women appointed as a member of the Federal National Council (FNC), serving on its educational policies committee and working with ministries on education related concerns. “It was a very enlightening experience,” she says, “because it gave me the opportunity to look at education issues from another angle – I was able to understand them more clearly.”
Ms Al Marri envisions an education landscape where all schools in Dubai work together. “It’s true that techniques and approaches are different,” she says, “but this is something we should take advantage of. We all have the same objectives, after all.”
To reflect this collaborative approach to education, Ms Al Marri has served on the board of Hamdan Bin Mohammed Smart University since 2010. In 2017 she also joined the board of trustees of the Higher Colleges of Technology in addition to her role on the board of Knowledge Fund Establishment.
Passionate about preserving the Arabic language, Ms Al Marri is a senior member of the Arabic Language Advisory Council. She is a member of Dubai Traffic Safety committee and The Dubai Appreciation Award for Community Service which aims to honour those who demonstrate commitment to social responsibility.
In support of furthering women’s ambitions, Ms Al Marri is also a board member of Reach, an NGO that aims to empower women.
Advisor to the Director General
Jo Maher doesn’t bother much with challenges or difficulties. "I’m always on the lookout for things that are working, and then thinking about how we can add to that," she says. "Whether it’s parents and students who are happy with the education they’re receiving, or people and organisations who are trying new things – I look for examples, I look for evidence, and then I look to see what we’re doing as an organisation to create value and improve wellbeing."
Part of her work involves preparing policy briefs, research papers and reports that detail the state of education in Dubai and put its development in an international context. "I want to make sure that the conversation about how to improve education is based on facts, because when people have facts and data, they have a solid reference point from which to move forward," she adds.
The experience she has gained at KHDA does not compare to her previous work as an educator and policy maker, she notes. "This job is not about where you’ve been; it’s about where you are now, and it’s about what you’re planning to do in the future. No other countries have the education landscape that we do in Dubai, so all the things that we may bring with us from other systems and cultures that may have been relevant in the past or somewhere else, need to be unlearned and relearned."
As she continues to drive and shape Dubai’s private education sector, she encourages her team to be pioneering in their search for solutions. "Listen to Dubai’s community and look within Dubai and around the world for examples of success that may trigger ideas and share those ideas back with the community," she says, "I ask people to think innovatively, never to be constrained by "pre-sets."
Through the challenges and rewards her day-to-day job presents, Ms Maher keeps her main goal in clear view: "I want KHDA to be an international model for how education can contribute to the growth of a country and produce global citizens."
Director of Customer Happiness Experiences
Mr Al Suwaidi is the "happiness maker" of KHDA, both for external customers such as schools and parents, and for colleagues internally. With his team ‘Hayakum’ – meaning ‘delight’ in Arabic – he ensures that customers are served compassionately and effectively, providing services such as certification and equivalence of certificates, transfer of students, and enabling students to have access to the best quality education possible.
Mr Al Suwaidi works to create a welcoming environment for guests, which includes a concierge service that connects them with the appropriate KHDA team member, caters for their needs during their visit, and ensures they are comfortable and happy throughout.
"Making our guests happy makes me happy, and my goal is to provide support in ways that our guests don’t expect. This is the culture of KHDA, and the culture of our Hayakum team. We always say ‘If you’re happy talk to us, and if you’re not happy, talk to us,” he says.
Mr Al Suwaidi holds a Bachelor of Administrative Sciences from Zayed University and has earned a diploma as part of his work with the National Programme of Happiness and Positivity.
Chief Executive Officer of the National Institute for Vocational Education (NIVE)
Dr. Naji Al Mahdi has extensive experience in the managerial, strategic and operational aspects of technical education and vocational training. He has taught at higher and further education institutions and delivered professional development programmes to senior educators for more than two decades.
Dr. Al Mahdi currently heads the National Institute for Vocational Education (NIVE), established in 2006 under the direction of His Highness Sheikh Mohammed Bin Rashid Al Maktoum to provide students with the opportunity to gain specific job competencies geared to enhancing their employability and progression at work and higher education. NIVE is an autonomously managed organisation affiliated with the Knowledge and Human Development Authority (KHDA.
Dr. Al Mahdi provides consultancy and technical services in the field of vocational education; prepares and publishes research and studies in the field of vocational education; and coordinates with public and private organisations to align NIVE’s offerings with the requirements of the labor market.
Dr. Al Mahdi’s role involves developing Dubai's technical and vocational training and education strategy - a top priority to support Dubai in meeting its future aspirations and positioning it as a destination for technical and vocational education and training. He also oversees the offering of vocational qualifications and the conferral of diplomas and degrees in professional disciplines;
Dr. Al Mahdi holds a bachelor's degree in mechanical engineering and a PhD in engineering and numerical analysis from the UK. He was also a research fellow at the Fulbright Small Business Development Programme in the United States of America. Dr Al Mahdi is a member of UAE Vocational Education and Training Awards Commission (VETAC) and a number of national and international educational committees and advisory groups.