Basic Assessor Training -BAT
EFQM Journey To Excellence
(EFQM Leaders For Excellence
(EFQM) Internal Assessor Training -IAT
Turning feedback into an Action Plan
Preparation for Assessors Interviews
Smart Applications in Corporate Excellence
Strategic Planning in Line With Corporate Excellence Recuirments
Strategic Planning using Score Card Methodology
Building Specialized Strategic Plans
Effective Execution of Strategie
Strategic Planning using DCA
High performance mangment using MTHP
Excellence in Customer Service
Effective Customer Communication Skills
Positive Energy and its Role in Customer Happiness
Dealing With Customer Complaints Skills
Providing a 7 Star Service
Customer Surveys in the Public Sector
Dealing With the Public For Frontline Staff
Customer Relation Management
Dealing With The Media Skills
Social Networking Techniques
Creativity and Innovation in Institution (According to Exxcellence Requirements )
Innovation and Applications In Government Institutions
Major Data and Making Use of at Institutions
Open Data and Their Applications at Institutions
kowledge Management at Institutions
Credit Management Policies and Customer Receivables
Social Responsibility as per ISO 26000
Applying CSR in Accordance to Corporate Excellece ( EFQM)
Preparing CSR and Sustainability Reports in Accordance to GRI
Creativity and Innovation in CSR
CSR Strategies in Leadership thinking
Knowledge Based Social Responsibility
Effective Reports Writing
certificate in office Manager Specialist
Certificate in Professional Management
Project Management Skills
Leadership and Communication
High Performance Teams at Work
Excellence in Customer Service
Professional Manager certification
Change Leadership and Management
preparation of Associate in Project Management certification-CAPM
preparation of the Program Management Professional-PGMP
preparation of Risk Management Professional-PMI-RMP
preparation of Project Management Office -PMO
preparation of Agile Practitioner - PMI - ACP
Project Management for Executives
Applications of artificial intelligence in government services