When dealing with parents of children who are difficult, teachers and school staff should have processes in place to protect everybody's rights rather than attempting to lay blame on each other ("Librarian assaulted by family members of 'reprimanded' pupil", Gulf News, March 25). Parents are already in a vulnerable position when being called in to discuss their child's behaviour, so the school will usually be met with resistance. A complaint against the child is considered to be a complaint against the family. To ensure that a responsive dialogue occurs, schools need to have professionals on hand and documented incidents of misbehaviour on the child's part. But this is ineffective if the parties involved are not transparent, sensitive and professional.
From Mr D. Ribott
Abu Dhabi
Page last updated 01 January 2020